SHIPPING AND DELIVERY

Violette is located in Auckland, New Zealand. We ship throughout New Zealand, including rural addresses and Australia.

Please note, for rural deliveries, we are unable to offer a 'signature required' delivery service - to ensure the safe delivery of your goods, please specify in the order notes a safe place to leave your parcel. Please allow an extra two working days for delivery.

STANDARD SHIPPING RATES ARE:

  • For orders over $95, we offer free delivery.
  • Standard delivery fee for Auckland is NZ$4
  • North Island $6.00. 
  • North Island Rural $12.00.
  • South Island $8.00. 
  • South Island Rural $12.00.

These shipping destinations can be specified at the checkout.Please note that these freight costs only apply to orders under 5kgs.

For orders over 5kgs outside of New Zealand please contact us directly and we will arrange a quote for you. Email barbara@violette.co.nz

Shipping rates are calculated based on the delivery destination as well as the size and weight of the item. If an item is oversized we will get back to you regarding additional shipping costs.

Violette takes great pride in the products offered and the delivery methods used. All products are packaged carefully to ensure they reach you safely. You can also add any special delivery instructions in notes at checkout.

When items are in stock they ship on the working day following payment clearance unless otherwise stated. Once items have been picked up, you will receive an email with your tracking information. Most parcels arrive within two - five working days. We will always advise if we expect any delay, however we cannot guarantee time frames for rural or international shipping.

VISIT US IN STORE

We've got a physical store in the heart of Ellerslie. Come say hi and shop local for your everyday needs.

 

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